Each new year, predictions are made on industry trends for the upcoming year. One industry trend for the medical transcription industry in 2017 is a drive towards a globalized medical transcriptionist workforce. This means the offshoring of medical transcriptionists to other countries, such as India.
Offshoring of Medical Transcription Services
Companies offshoring their transcription services state that the reason behind the offshoring is a demand for higher quality, accurate, and more easily accessible patient information. Transcription services are in high demand, and many large transcription companies feel that offshoring the transcription function will allow them to pay a fraction of the labor costs that they currently pay in America. This may allow for them to employ a larger team of transcriptionists, and get work done faster, but what about accuracy, efficiency, and quality? How does offshoring labor to countries such as India benefit the providers these companies serve? The short answer is it doesn’t.
Reasons Behind Offshoring of Medical Transcription Services
Medical Transcription companies who offshore their labor believe that they are receiving highly skilled labor for a bargain. They claim these workers are skilled and well versed in all US laws pertaining to the medical transcription industry and undergo serious quality control protocols. While some of these claims may ring true, language barriers still exist and at times it is possible for important information to lost in translation– literally.
The Fast Chart Promise
For these reasons and more, Fast Chart only hires U.S. based medical transcriptionists. Cost of labor is not reason enough for us to jeopardize our promise to our clients of providing “innovation, accurate, and affordable” medical transcription services. No matter how the industry shifts, our promise to our clients remains the same.
We will remain a U.S. based Medical Transcription company for the following reasons:
- We believe in supporting the U.S. economy
- Language and cultural barriers exist
- We are committed to quality
- Our medical transcriptionists have vested interest in our company
The Fast Chart team is 100% U.S. based and includes a highly skilled collaboration of medical transcriptionists, quality assurance specialists, customer service representatives, information services technicians and account managers. You also get the benefit of live support 24 hours a day, 7 days a week, 365 days a year. If you are ready to work with a medical transcription company who puts the client first, we invite you to explore our services and request a free quote.