ABOUT APPLIED MEDICAL SERVICES: Frequently Asked Questions

When and where was Applied Medical Services established?
Applied Medical Services was established in 1979 and is now led by industry thought leader, Sandra D. Williams. We are located in Durham, North Carolina.

Why Applied Medical Services?
Hands-on management by seasoned, senior-level management: With over 24 years of experience in the industry, our management team executives will work with you directly on your account.

Dedicated Customer Service: We are available to our clients 24 hours a day, 7 days a week, 365 days a year.

Flexible solutions to fit your specific needs: Not only are our services tailored to fit your current needs, but they are proven to enhance your revenues. Our services are proven to maximize reimbursements by providing documentation feedback and proactively managing patient accounts.

Focus on system security and patient confidentiality: We value the privacy of your patients and your records. We take great strides to ensure that your records are protected in a safe, secure area in which only you can access. We provide in-depth, one-on-one training on how to operate within our system.

Unmatched reputation for character and service quality: Our Fast Chart transcription pricing structure is true to character and accurate, and we provide our clients with detailed billing reports. The Profit Solutions coding and billing process is proven, consistent and accurate. We simply code upon actual documentation, not preconceived value.

Always up-to-date on state and federal regulations: Our staff has the latest certifications and deep knowledge of state requirements – and our 25 years of experience greatly reduce your risk to entry mistakes. You can rest assured that our CMS-compliant coding and billing services provide accurate, consistent and thorough follow up on all patient accounts from start to finish.

Does Applied Medical Services outsource overseas?
No, we manage our services in-house.

Can Applied Medical Services work with companies in different states and countries?
Yes. We’ve had documented success working with clients in many states. We are fully staffed and capable of working with hospitals, private practices, and emergency physician groups in any state.

What size clients do you typically work with?
Any size. We are staffed to handle organizations with any number of patient visits.

What services does Applied Medical Services provide?
Applied Medical Services provides medical transcription, coding, billing, practice management, and consulting services to hospitals, private practices, and emergency physician groups.

Are your services available a la carte or do I have to use them all?
Our services are integrated, yet each service can be delivered as a stand-alone offering.

I still have questions!
If you want to find out more about us, ask other questions or schedule a more in–depth consultation, please contact our President, Michelle Durner, at mdurner@ams-nc.com.